Tuğcan ÖZER • Technical Project Manager

Professional Summary

Results-oriented Technical Project Manager with 14+ years of experience across Software Engineering, Solution Architecture, and AI Data Management. Recently spearheaded high-impact LLM training initiatives at Turing, where I improved model function-calling accuracy by 20% through advanced RLHF and synthetic data strategies. Backed by a Computer Engineering degree and an MBA, I specialize in bridging the gap between complex technical architectures and strategic business objectives for global leaders like Mercedes-Benz and Siemens.

Skills & Expertise

Management: Agile (Scrum/SAFe), Technical Project Management, IT Demand Management, BPMN.
AI & Data: LLMs, RLHF, SFT, Synthetic Data Generation, Data Governance.
Tech Stack: AWS, .NET, C#, C++, Vue.JS, SAP Backoffice, REST APIs.
DevOps: Datadog, Grafana, Jenkins, Automated Testing (NUnit), CI/CD.

Experience

Founder & Solution Architect
Feb 2026 – Present

teqlif (www.teqlif.com), Istanbul, TUR

  • Architecting and developing a low-latency, real-time auction and classifieds platform.
  • Designed an asynchronous backend using FastAPI and PostgreSQL, utilizing Redis Pub/Sub for atomic bidding and real-time state management.
  • Developed cross-platform mobile applications for iOS and Android using Flutter, integrating WebRTC (LiveKit) for live streaming capabilities.

POD Lead, AI Data & Engineering
July 2025 – Jan 2026

TURING, Remote, USA, Contract

  • Directed the end-to-end development of high-quality training datasets to enhance the reasoning and tool-integration capabilities of next-generation Large Language Models (LLMs).
  • Improved model function-calling accuracy by 20% through the design of high-fidelity synthetic datasets and implementation of technical QA playbooks.
  • Led a specialized team focused on generating synthetic training data (RLHF/SFT) to enhance LLM agentic capabilities.
  • Orchestrated complex, multi-turn conversation scenarios simulating real-world integrations with REST APIs (Calendar, Email, Maps).

Technical Integration Manager
March 2023 – June 2025

MERCEDES-BENZ TECH TURKEY, Istanbul, TUR

  • Led the technical architecture and global implementation of complex e-commerce payment and integration systems across 10+ international markets.
  • Reduced time-to-market for global rollouts by 18% by streamlining integration workflows and optimizing Adyen gateway configurations.
  • Managed end-to-end technical integrations for global E-commerce projects utilizing IT Demand Management skills.
  • Led project planning and releases for global rollouts (Germany, Singapore, Japan) using Scrum/SAFe methodologies.

Solution Architect
November 2021 – March 2023

BOSCH SIEMENS HOME APPLIANCES, Istanbul, TUR

  • Designed and optimized scalable CRM architectures to align technological infrastructure with evolving global business requirements.
  • Enhanced system scalability to support a 31% increase in peak user traffic via architectural redesign and automated monitoring.
  • Translated business requirements into CRM solutions by designing scalable systems in collaboration with dev teams.
  • Leveraged AWS, .NET, and Jenkins to design architectures that aligned perfectly with long-term business goals.

System and Process Manager
Jan 2020 – Feb 2021

KUEHNE+NAGEL, Istanbul, TUR

  • Achieved a 27% increase in efficiency for creating delivery records through workflow automation and technology evaluation.
  • Led CRM projects focused on enhancing logistics systems through Business Process Mapping (BPMN).
  • Collaborated with cross-functional teams to integrate API-based solutions into existing logistics workflows.

Senior Software Engineer
May 2012 – September 2019

SIEMENS R&D, Istanbul, TUR – Nürnberg, DE

  • Decreased post-release bug reports by 15% by introducing automated unit testing and refining architectural standards.
  • Delivered complex Software Architecture for healthcare devices within an Agile R&D environment (C#, C++, Vue.JS).
  • Provided onsite technical leadership in Germany, ensuring compliance with international engineering standards.

Education

2017 Bahçeşehir University, TUR | Business Administration, MBA, Drop
2012 Pamukkale University, TUR | Computer Engineering, BSc
2011 Uni. of Southern Denmark, DK | Software Engineering, BEng, Exchange